Upaway

Upaway was born out of a desire to make travel accessible to everyone and take the chaos out of traveling. It is a modern travel concierge company, which uses real people to book trips and solve problems in real-time.

Tackle trip chaos with Upaway:
- Localized, up-to-the-hour health, travel risk intelligence and safety information for COVID-19 in your destination. – It's FREE!
- Hand-off the stress of family and group trip coordination
- Tailored-to-you, on-demand trip support if you encounter any Trip Chaos along the way.
- Reschedule, rebook or cancel trips with ease.
- Have something trip-related to tackle and it's not listed here? Send it our way! We love a good challenge.


Upaway's team of travel professionals goes above and beyond traditional booking services to make every trip a stress-free experience. From assisting travelers with bulky items (like gifts and car seats) and temperature-sensitive items (like medications or breast milk) to handling flight cancellations or re-bookings, Upaway offers travelers an on-demand alternative to waiting on hold with their hotel or airlines’ customer service lines. With an uptick in impacted holiday travel and COVID-19 variants on the rise, Upaway is supporting travelers who have historically been stuck to handle issues on their own and provides them with peace of mind as well as real-time Travel Risk Intelligence data for their destination.