LoopVOC Loop helps SaaS companies keep growth strategies relevant based on real-time customer feedback.

Startup

LoopVOC

Loop helps SaaS companies keep growth strategies relevant based on real-time customer feedback. ...

United States of America

Description

Loop is voice of the customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to feedback from their customers. By combining natural language processing with a simple and affordable experience, Loop provides SaaS companies with real-time access to customer feedback insights, where traditional market research cannot. It's our mission to reduce reliance on surveys by extracting meaningful insights from places where customers are already telling companies what they need on a daily basis (places like support tickets, sales opportunities, and online reviews), so CX and marketing leaders can proactively identify issues impacting retention and sales, and pivot company initiatives to address them.


Technology

Built for B2B Product Management, Product Marketing, and Customer Experience teams, Loop helps organizations constantly improve decisions on who to serve, what to build, and how to grow.

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