LiveAgent

Description

LiveAgent is the Most reviewed and #1 Rated help desk software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API.

Technology

• Alerts / Escalation
• Automated Routing
• Customizable Branding
• Document Storage
• Email integration
• Interaction Tracking
• IT Asset Management
• Knowledge Base Management
• Multi-Channel Communication
• Network Monitoring
• Real-time Chat
• Self Service Portal
• Service Level Agreement (SLA) Management
• Ticket/Issue Tracking

Tags

• Customer Support and Assistance

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• 3D Printing
• Accounting
• Advertising
• Artificial intelligence
• Architecture and Construction
• Apps Development
• B2B Enterprise
• Banking and Accounting
• Biotech
• Bitcoin
• Cloud Storage and Backup
• Computer Security
• Community and Networking
• Consumer
• Data and Analytics
• Design
• E-commerce
• Education
• Energy and Cleantech
• Email and Newsletter
• Other Markets