LiveAgent
Help Desk Software is The 1st Step Towards Better Customer Service...
LiveAgent is the Most reviewed and #1 Rated help desk software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API.
- Alerts / Escalation
- Automated Routing
- Customizable Branding
- Document Storage
- Email integration
- Interaction Tracking
- IT Asset Management
- Knowledge Base Management
- Multi-Channel Communication
- Network Monitoring
- Real-time Chat
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket/Issue Tracking
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