EasyChannel Multichannel eCommerce Customer Service Management

EasyChannel

Multichannel eCommerce Customer Service Management...


Description

EasyChannel simplifies and expedites your multi-channel workflow by merging all of your customer service, cases, and orders from Amazon, eBay, Shopify, Etsy (and more) all in one place. The all-in-one eCommerce helpdesk allows you and your team to spend less time managing how you work and more time growing your eCommerce business.


Technology

EasyChannel provides an efficient way to manage your multichannel eCommerce Business. With EasyChannel, you can manage customer service on a breeze, review and ship orders, track and sync inventory and products all from one single place.

Our main features include:
- A beautifully designed helpdesk, reach with many features such as Team inboxes, templates, autoresponders, undo, emojis, team notes, and more.
- An order management tool to control your orders, perform various actions such as order cancellations, refunds, send reviews and feedbacks, and direct messages.
- A detailed overview of your e-commerce business from one place, with our dashboard.
- Complete control of your team's permissions and roles in the business.

Our software provides solutions to various types of sellers: Individual and small teams.

Our system is designed to help you grow and automate your business, reducing the time you invest in miscellaneous tasks and free up this time to grow your business.

With our software, you can automate your everyday tasks, invite and manage your team to collaborate, and control your business in one organized hub.


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