EPOS and What Difference Will It Make for My Business?
is an EPOS system?
Isn’t an EPOS system just the same as any other cash register? What
makes EPOS systems so special?
These are a few of the questions constantly asked by business owners all over the country from pub owners to hair salon owners.
An EPOS system (Electric Point of Sale) is the heart of the checkout process. It is an integrated system of software that allows you to not only get your customers through the checkout process in the quickest and most efficient way possible, but also for you to discover all of the ins and outs of your business operations.
If you are a restaurant owner, an EPOS system would be great for your business as it will allow your waiters to digitally take orders on an iPad which will automatically connect to the till and be sent to the kitchen. Increased efficiency within operations and your work force is a massive benefit of EPOS systems and the reason why they are on the increase. Stock control, keeping on top of best sellers and monitoring employees’ performance and attendance are a few of the many features that you can benefit from with an EPOS system.
EPOS and the Internet
To benefit from EPOS and all of its awesomeness, they need to be connected to the internet. With Cloud hosting you can store and share integrated data from your EPOS software to wherever you want it to go. So if you want to correlate the data into a report or PDF file you can seamlessly transfer it from your EPOS system to your computer.
Wireless devices are the core to EPOS systems. Handheld devices in restaurants and pubs reduce the need for human error, paper and receipts and are instead replaces with portable technology that digitalises everything.
This is perfect for making the checkout process more efficient for customers with speedy transactions and less time being wasted waiting around for receipts to print.
The retail sector also benefits from wireless devices by being able to track stock in warehouses and orders so there is no need to manually call someone who works in the warehouse to find out whether a customer’s order is ready to collect or not.
1. Financial accuracy: EPOS systems eliminate human error by taking away the need to manually count and calculate transactions.
2. Speed & Efficiency: Transactions and all monitoring and reporting aspects of your business will be taken over by your EPOS system so that you and your staff can focus on improving other aspects of your business such as customer service.
3. Monitoring Staff: With an EPOS system you are able to identify employees who have high sales figures in order to reward them and improve customer experience. You are also able to identify employees who have poor sales figures or who are displaying unusual sales activity to improve efficiency in your operations.
4. Reporting: Having access to instant reports on all areas of your business is another huge advantage of electronic point of sale systems. From weekly to yearly profit margins, stock management, employee attendance and even expenses – your EPOS system can create reports on all aspects of your operations.
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